Our Support

Discover Frequently Asked Questions From.

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Which countries do you ship from?

Currently we ship from China to other African countries.

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Are my goods safe with you?

Once your goods arrive in our office for shipment they become our personal properties until they arrive and delivered to you. Hence we have the policy RYBI. Receive it as you brought it.

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What if my goods get lost?​

Once you have gone through the necessary process with us and your goods get lost we will take absolutely responsibility to purchase the exact items back.

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Privacy Policy

Candor and all its subsidiary platforms respect your privacy. We do not share your data with any third party. We use cookies to be able to help you login faster and to keep your viewed products in one place for you.
We access your location to help recommend products and businesses in your locality on our platforms and we also access your media storage so you can upload images of your products when contacting us or reviewing products as well as requesting procurement services.

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Which types of goods do you ship?​

We ship all kinds battery goods and all other normal goods.
We do not ship liquid and powered goods.

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Can I afford your charges?​

Our charges are one of the most affordable in the market. Try it and thank us later.

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Do you have refund policies ?​

Depending on the final agreement in relation to the kind of item the customer is shipping.

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Copy Right Protection​

We strictly do not ship pirated goods!

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